Privacy policy

Privacy Policy

Last updated: 12 August 2026

OZ Smart Home Pty Ltd respects your privacy. This policy explains how we collect, use and protect personal information when you visit our website, contact us, book a consultation, or place an order.

Information we collect

• Contact details such as your name, email and phone number.
• Order, payment, billing and delivery details needed to process purchases.
• Project enquiry details you provide, such as suburb, property type, preferred services and consultation notes.
• Website, device and analytics information collected through Shopify and related tools.

How we use information

• To respond to enquiries and consultation requests.
• To process orders, payments, delivery and customer support.
• To improve our website, services and customer experience.
• To meet legal, tax and record-keeping obligations.

Sharing information

We only share personal information with service providers who help us operate the business, such as Shopify, payment providers, delivery providers, booking tools, email providers, analytics providers and professional advisers, or where required by law.

Cookies and analytics

Our website may use cookies and similar technologies to operate the store, understand website performance and improve the customer experience.

Access, correction and complaints

You can contact us to request access to, correction of, or deletion of your personal information where applicable. You can also contact us if you have a privacy complaint or question.

Email: info@ozsmarthome.com.au

Updates

We may update this policy from time to time. The latest version will be published on this page.